Before your visit

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We cannot wait to welcome you to Tregulland. And, of course, we want your stay to be as plain sailing as possible. Below are a few key things to do, stuff for you to decide and some pointers we’ve learnt along the way.

Please do share with your guests and take a moment to read through these handy checklists.

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Choose your room! Have a look at our floorplans and pick your boudoir of dreams
Beds: Beds are made up as doubles unless requested; if any rooms need to be twins, or if you need a cot or highchair, please contact us
Catering: You needn’t do all the cooking. Why not kick back and let our recommended caterers help; you’ll just need to book well in advance.
Supermarket Deliveries: No need to carry all your supplies to Tregulland! Why not book a supermarket delivery slot (to arrive after you do) and have all your groceries delivered to the door? Delivery postcode:PL158QW
What’s here: Tregulland is comprehensively kitted out; take a look at the full list of everything we provide.
Queries: if you need anything before your stay, please contact us here.

Please note:

We are surrounded by farmland with livestock and wildlife is abundant, so fireworks are strictly forbidden, as are paper sky lanterns and wax candles.

There are printed out leather bound Guest Information Booklets in both houses which detail what kit we have in the houses and how to make things work, In short:

Address: Tregulland Cottage & Barn, Tregulland, St Clether, Cornwall, PL15 8QW. You can find directions and travel info here.
Check in & out: Check in is strictly after 4pm and checkout strictly before 10am. Early access and late departures are not possible.
Access: Tregulland is key free; enter using the access codes on the entry pads, followed by the key symbol – and hey presto. Entry codes are given out just before you arrive. Please DO NOT give The Pool House code to children.
Wifi: Wifi is provided. The password is in the guest information booklet.
Lighting: To conserve energy when you’re out, we’ve installed kill switches by each main entry door, which turn off all the building’s lights.
Security: Please make sure you close all the gates when wandering in the grounds. We often have sheep in the fields, so please be extra careful.
Weather: Whenever you leave the houses, and especially when it’s windy or rainy, please close all windows and doors.
Shade:If you are lucky enough to have still, sunny days please use the natural shade from the trees outside the cottage terrace. We cannot provide sun parasols as its usually far too windy
Hot tub: You’ll find a copy of our guest information here and at the property. Page 15 explains how to operate the hot tub; it’s pretty easy to get going once you know how.
Lake: The Lake has an electric fence that can be hooked and unhooked using the blue handles. Be extra careful with children, and no dogs allowed.
Groundspersons: Sam, our gardener, is on site on Fridays and sometimes other days. We also carry out pool maintenance on Wednesday mornings.
Dogs: We make a small additional charge for each dog staying. Please read our doggy dos & don’ts here.
BBQs: Please let us know if you’d like to use the BBQs, and please bring your own charcoal and firelighters. We provide cleaning equipment and ask you to leave BBQs as clean as you find them.
Queries: if you need anything during your stay, please contact us at help@tregulland.co.uk This email is monitored 24/7.

Let Us Know:

Our houses are meticulously cleaned and all the equipment is checked between each set of guests so that we know everything is perfect for your stay. If there is anything amiss, or if there are any breakages or damages during your stay please email/send photos immediately to help@tregulland.co.uk

Departure: You must depart by no later than 10am, as we need the time to return the house to a pristine condition, ready for our next guests.
Beds: There’s no need to strip beds; simply pull back the duvet to let the bed air and our cleaning team will take care of the rest.
Kitchens: Please remove ALL leftover food and drink and any waste from the kitchens; please leave the kitchens clear and put the dishwashers on a 25-minute 45º cycle. NB: please DO NOT put large amounts of alcohol or milk down the sink, as it disrupts the reed bed filtration system. If you can’t take it with you, leave it in the fridge and we’ll dispose of it.
Inventory: We have a detailed list of everything in the house and where it lives. Please help us do a simple check when you’ve gone by putting everything back where you found it.
Bins: Please put all tied black bin bags in the bin store in the top cottage car park. Collection day is Thursday; bins can be put out on the junction of road and drive, beside our large logo rock next to The Cottage car park.
Recycling: Recycling can be decanted from the kitchen stores into the large recycling bins at the top of the steep drive opposite The Barn.
Hot tub: Please make sure to drain any old water and clip the lid on securely using the straps and clips.
Security: Please ensure all windows and external doors are locked shut before leaving; the weather can swiftly get very wild on the moors.